Thank you for your interest in ENLIGHTEN SMILES services!

ENLIGHTEN SMILES is committed to providing a level of confidentiality, availability and integrity of personal data corresponding to GDPR rules for any person targeted through our service provision and marketing actions.

ENLIGHTEN SMILES processes and stores personal data in the EU, this processing being in accordance with GDPR rules.

This privacy statement explains the types of information we collect from customers or potential customers and how we use this information.

pRINCIPLES

The data protection policy at ENLIGHTEN SMILES is based on the following data protection principles:

• The processing of personal data will be done in a legal, fair and transparent manner;
• The collection of personal data will be done only for specified, explicit and legitimate purposes and the data will not be further processed in a manner incompatible with those purposes;
• The collection of personal data will be adequate, relevant and limited to the information necessary for the purpose of the processing;
• Personal data will be accurate and, where necessary, updated;
• All necessary steps will be taken to ensure that incorrect data are erased or corrected without delay;
• Personal data will be kept in a form that permits identification of the data subject and for a period no longer than that for which the personal data are processed;
• All personal data will be kept confidential and stored in a manner that ensures the necessary security;
• Personal data will not be distributed to third parties unless necessary for the purpose of providing services in accordance with the agreements;
• Data subjects have the right to request access to personal data, rectification and deletion, opposition to or restriction of data processing, as well as the right to data portability with the limitations arising from the laws governing the health sector.

Personal data

Personal data means any information that can be linked to an identified or identifiable natural person. Personal data includes all types of direct or indirect information, such as name, email, telephone, date of birth, medical history, etc.

Collection of personal data

Users of our website who wish to benefit from our services or information may be asked to provide personal data so that ENLIGHTEN SMILES can improve its services.

We may collect data such as: Name, email, phone, birthday and physical address.

Also, while using the ENLIGHTEN SMILES .ro website, our company collects data regarding your search history, namely: articles read, pages visited, etc. At the same time, with the help of tracking codes installed on our website from various analysis and statistics service providers, data such as IP address, duration of use of the page, pages visited are collected.

All this information collected is intended exclusively to optimize and improve the functioning of our website, so as to offer you the most pleasant experience possible when using it.

Who has access to your data?

We inform you that we use various services from external or internal providers ("processors"), to whom we may transmit part of the personal data collected from you, with the express mention that we will only use processors who offer sufficient guarantees for the implementation of appropriate technical and organizational measures, so that the processing complies with the requirements set out in the Regulation and ensures the protection of your rights. The categories of services for which we collaborate with the above-mentioned providers and the personal data transferred to them are as follows:

1. SMTP services (email communication) – email address;
2. Newsletter services – email address, name, surname, telephone number;
3. Billing services – name, surname, email address, phone number, address;
4. Courier/postal services – name, surname, email address, telephone number, address;
5. SMS sending services – phone number;
6. Online payment processing services – name, surname, email address, phone number, address;
7. Comment services – name, surname, email;
8. Accounting services – name, surname, address;
9. Legal services – name, surname, address;

How long is your data stored?

The personal data provided by you will be processed during the contractual relationship with you, as well as subsequently, for a reasonable period, which cannot be shorter than the general limitation period.

What are your rights?

As a data subject, you have the following rights:

• the right to access data – you have the right to obtain from ENLIGHTEN SMILES confirmation as to whether or not personal data concerning you is being processed, as well as access to that data; you may also obtain a copy of the personal data provided to our company and which are the subject of processing. ENLIGHTEN SMILES may charge a reasonable fee, based on administrative costs. The information will be provided to you in a commonly used electronic format.
• the right to rectification – you have the right to obtain from ENLIGHTEN SMILES the rectification of inaccurate personal data, as well as the right to obtain the completion of incomplete personal data. ENLIGHTEN SMILES will communicate any rectification of personal data to you, unless this proves impossible or involves disproportionate effort and will inform you of this.
• the right to erasure of data – you have the right to obtain from ENLIGHTEN SMILES the erasure of personal data concerning you, without undue delay, and ENLIGHTEN SMILES has the obligation to erase such data. ENLIGHTEN SMILES will personally communicate any erasure of personal data to you, unless this proves impossible or involves disproportionate effort, and will inform you of this.
• the right to restriction of processing – you have the right to obtain from ENLIGHTEN SMILES the restriction of processing. ENLIGHTEN SMILES CLINIC SA will communicate to you any restriction of the processing of your data, unless this proves impossible or involves disproportionate efforts and will inform you of this.
• the right to data portability – you have the right to receive your personal data, as provided to ENLIGHTEN SMILES, in a structured, commonly used and machine-readable format and to transmit this data to another controller, when this is technically feasible;
• right to object – you have the right to object, for reasons related to your particular situation, at any time, to the processing of your personal data, including the creation of profiles based on those provisions;
• the right not to be subject to a decision based solely on automated processing, including profiling;
• the right to file a complaint with the National Supervisory Authority for Personal Data Processing;
• the right to withdraw your consent at any time, without affecting the lawfulness of the processing of personal data carried out by ENLIGHTEN SMILES based on consent before its withdrawal.

How do you access your data?

For any questions or requests regarding the personal data you have provided to us, including in order to exercise your rights, as mentioned in the previous section, you can contact us at: ENLIGHTEN SMILES, Str. Amiral Horia Macelariu no. 55, sector 1, Bucharest, or by email: info@enlightensmiles.ro

ENLIGHTEN SMILES will provide you with the requested information in electronic format when possible, unless you request another format.

The information provided, as well as any communication and measures taken in the exercise by you of the above rights, are provided by ENLIGHTEN SMILES free of charge. However, if the requests made by you are unfounded or excessive, in particular due to their repetitive nature, ENLIGHTEN SMILES may:

• either charge a fee, taking into account the administrative costs of providing the information or communication or of taking the measures requested;
• or refuse to comply with the request.

We would like to point out that by accepting this agreement, your personal data will be processed by ENLIGHTEN SMILES, in accordance with this Data Processing Policy.

The contact details of the person responsible for data protection (also referred to as "DPO") within ENLIGHTEN SMILES and whom you can contact in relation to any issues relating to the protection of your personal data:

• Name: Sara Adumitroaei
• Phone: 0799 993 259
• Email: info@enlightensmiles.ro